Important Notice: This Terms and Conditions document forms a legally binding agreement between you (the user) and 98club. If you do not agree with any part of these terms, you are not permitted to use our platform. Continued use of the platform following any amendments to the terms constitutes acceptance of the updated terms.
1 Introduction & Acceptance of Terms
These Terms and Conditions ("Terms") govern the use of the website, mobile app, and all services provided by 98club ("Platform", "We"). By accessing or using any part of our Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms.
98club operates as a digital entertainment platform offering a wide range of online games including Live Casino, Slot Games, Sports Betting, e-sports, table games and bingo. Our services are offered to eligible users in Malaysia subject to applicable laws and regulations.
This document should be read together with the Privacy Policy and Responsible Gaming Policy ours, which form part of the overall agreement between you and 98club.
2 User Eligibility
To register and use 98club services, you must meet all of the following eligibility requirements:
- Aged 18 years and above at the time of registration and throughout your use of the platform.
- Residing in a country where the use of online gaming platforms is permitted under local laws.
- Not listed on any active gambling prohibition list or self-exclusion list.
- Having the legal capacity to enter into a binding agreement.
- Not acting on behalf of any third party when registering or using the platform.
⚠️ Important: 98club reserves the right to request proof of age and identity at any time. Any account found to be held by an underage user will be suspended immediately and all balances may be forfeited following an investigation.
3 Registration & Account Management
Each user is only permitted to register one (1) account only. Creating multiple accounts to exploit bonuses or circumvent any restrictions is strictly prohibited and may result in the termination of all associated accounts.
During registration, you are required to provide accurate, current, and complete information, including:
- Full name as shown on a valid identity card or passport.
- Actual date of birth.
- An active and accessible email address.
- A valid phone number.
- Financial information required for the KYC (Know Your Customer) process.
You are solely responsible for maintaining the confidentiality of your account username and password. Any activity that occurs under your account is your own responsibility. Please contact 98club customer support immediately if you suspect your account has been accessed without authorisation.
KYC Process: 98club conducts a rigorous identity verification process. Required documents include a copy of your national ID or passport and proof of address. This process is in place to protect all users and to comply with relevant legal requirements.
4 Deposits & Payment Methods
98club provides a variety of safe and convenient deposit methods for users in Malaysia, including FPX bank transfers, local digital wallets and other approved payment methods updated from time to time.
- All deposits are processed in Malaysian Ringgit (MYR).
- Minimum and maximum deposit limits are as displayed on the payments page and may vary depending on the selected method.
- Deposits are typically credited to your account within minutes of confirmation.
- 98club does not accept deposits from credit cards or loans. You may only deposit funds that are genuinely your own.
- Any attempt to deposit money of illegal origin or proceeds from criminal activity will be reported to the relevant authorities.
Note: 98club does not charge deposit fees to users. However, your bank or digital wallet provider may impose their own charges, which are beyond our control.
5 Withdrawal
Withdrawals from your 98club account are subject to the following conditions:
- Your account must have completed full KYC verification before your first withdrawal request is processed.
- Withdrawals may only be made to a bank account or digital wallet registered in your own name.
- Minimum and maximum withdrawal limits are as stated in the payments section of the platform.
- Withdrawal requests are typically processed within 1 to 3 business days, depending on the selected method and verification requirements.
- Any bonus that has not yet met its wagering requirement cannot be withdrawn until that requirement is fulfilled.
- 98club reserves the right to place withdrawal processing on hold for security review and fraud prevention purposes.
6 Bonuses, Promotions & Wagering Requirements
All bonuses and promotions offered by 98club are subject to the specific terms displayed alongside each offer. Some general principles that apply to all bonuses:
- Each bonus has a wagering requirement that must be met before the bonus funds or any wins derived from them can be withdrawn.
- Bonuses may only be claimed once per offer, unless otherwise stated.
- 98club reserves the right to withdraw any bonus claimed fraudulently or through system exploitation.
- Using multiple accounts to claim bonuses is prohibited and will result in account termination.
- Any attempt at bonus abuse will result in the forfeiture of the bonus and any associated wins.
- Bonus expiry dates are as stated in the respective promotion terms.
Example: A deposit bonus with a 30x wagering requirement means that if you receive a RM100 bonus, you must place a total of RM3,000 in bets before any winnings from that bonus can be withdrawn.
7 Game Rules & Results
All games available on the 98club platform use a fair and transparent system. The specific rules for each game are as displayed within the game interface itself.
- All completed game results are final and cannot be disputed except in cases of proven technical error.
- In the event of a technical disruption during a game round, the round will be resolved using our server data as the final reference.
- Wins or losses resulting from a disconnection on the user's end are the user's own responsibility.
- 98club is not liable for any losses arising from unexpected game outcomes or outcomes that do not meet user expectations.
- Any attempt to hack, exploit, or tamper with the gaming system is strictly prohibited and will be reported to the relevant authorities.
8 User Responsibilities & Conduct
As a user of the 98club platform, you agree not to engage in any of the following activities:
- Using automated software, bots, scripts, or any other technology to automate gameplay or activities on the platform.
- Sharing your account with others or allowing third parties to use your account.
- Engaging in any form of fraud, collusion, or unauthorized cooperation with other players to gain an unfair advantage.
- Using the platform for money laundering or any other illegal activity.
- Posting offensive, threatening, or unlawful content in the platform's chat or communication channels.
- Attempting to access another user's account without authorisation.
Consequences of Violation: Violating any of the above rules may result in immediate account suspension or termination, forfeiture of balances and wins, and legal action where applicable.
9 Privacy & Data Protection
Protecting your personal data is a top priority for 98club. The collection, use, and storage of your personal information is carried out in accordance with Privacy Policy in detail.
In summary, you agree that 98club may:
- Collecting and processing your personal data for the purposes of service provision, identity verification, and regulatory compliance.
- Using your information to send account-related communications, promotions, and service updates.
- Sharing certain data with regulatory authorities or law enforcement when required by law.
We will not sell your personal data to third parties for marketing purposes without your explicit consent.
10 Account Termination & Suspension
You may close your account at any time by contacting our customer support. Please note that:
- Any remaining balance in the account will be processed for withdrawal once all conditions have been met.
- Bonuses that have not met the wagering requirement will be forfeited upon account closure.
- 98club reserves the right to suspend or terminate an account without prior notice in the event of a breach of these Terms.
- Users whose accounts have been terminated due to a violation are not entitled to recover any forfeited funds.
- Users who wish to self-exclude from the platform may submit a self-exclusion request through the Responsible Gaming.
11 98club Limitation of Liability
98club is not liable for:
- Any direct or indirect financial loss arising from use of the platform, unless such loss is directly caused by our proven negligence.
- System disruptions, delays or failures caused by factors beyond our control, including internet outages, natural disasters or cyberattacks.
- Any loss resulting from unauthorized access to your account due to your failure to keep your login credentials confidential.
- Third-party content or services that may be accessible through our platform.
In the event of a technical error that causes an incorrect game result, 98club reserves the right to void the round in question and refund the original bet to the user.
12 Amendments to These Terms
98club reserves the right to amend, modify or update these Terms and Conditions at any time. Users will be notified of any material changes via:
- Notifications displayed on the platform's homepage.
- An email sent to your registered email address.
- In-app notifications on the 98club mobile app.
It is your responsibility to review this Terms and Conditions page periodically. Continued use of the platform after any amendments are published will be considered acceptance of the updated terms.
The "Last Updated" date at the top of this document indicates the currently effective version. If you have any questions regarding these Terms, please contact our customer support team.
Applicable Law: These Terms and Conditions are governed by and interpreted in accordance with the laws applicable in the jurisdiction where 98club operates. Any disputes arising will be resolved through the established dispute resolution procedures.